SHIPMENTS AND DELIVERY:
Your product will arrive within 1-2 weeks (unless otherwise specified) after order has been put in. Buyer takes care of the cost for shipping and handling at a flat fee of $20.00 unless otherwise specified.
Once the money has been recieved successfully for a product bought, the order for your product will be put in within 24 hours.
A. You have 5 days to contact me for returning it from the date you received it. After 5 days, I won't be able to accept return and refund.
B. Product must be in original condition:unworn,unwashed,unaltered,etc. Otherwise,there is no refund.
C.Return shipping cost should be paid by buyer no matter what the problem it is.
D.Please provide your tracking number, specific reason for the returns and your ID.
E. It is very normal for a custom made dress in 1-3cm size error. I don't accept return and refund for such situation.
F. Color difference is unavoidable for online shopping. I don't accept return and refund if color is not 100% the same as you expect. But if the colour is completely different, of course I will be happy to process a refund for you.
Details for return policies are listed for each product individually.
Feel free to send me a message through the Contact Us page or you can email me at firstname.lastname@example.org.